• Can I ask for help with the free version?

  Yes. I am available to users of both the free and Pro versions, although support is more limited for the free version. For troubleshooting, send the website URL, a description of the problem and a screenshot.Few readers

• Can you install tarteaucitron for me?

  I do not offer an installation service. You can set it up yourself or ask the person who manages your website. Pro automatic mode simplifies installation with one tag in the head, without changing the tags for supported services.Few readers

• Why is the banner not appearing?

  First check whether your browser already has a saved consent choice. Then check that the tarteaucitron tag is present and, with Pro, that your licence is valid. If the issue continues, send me the website URL, a description of the problem and a screenshot.Few readers

• A service loads before consent: what should I check?

  With the free version or Pro manual mode, check that the service’s original tag has been removed from your website. With Pro automatic mode, check that the service is supported. If the issue continues, send me the website URL, problem details and a screenshot.Few readers

• What information should I send when asking for help?

  Send me the website URL, a clear description of the problem and a screenshot. If possible, name the affected service and explain what you expected instead of what happened. These details help me check the installation and understand the issue more quickly.Few readers